FAQs

 

Frequently Asked Questions

Q. Can I wear or collect The Silver Artichoke Jewelry and wearable art if I am non-Native?

A. Absolutely! Buying direct from Tribally enrolled Native artists is cultural appreciation! All work listed for sale by The Silver Artichoke is appropriate for and available to everyone.

 

Q. Where do I write to get in touch with store owner/manager?

A. The only official communication with store owner/ manager is to email nick@thesilverartichoke.com. Instagram inbox messages are NOT an official form of communication as they are not checked as often as email. Please send all questions and/or comments to email address provided ONLY.

 

Q. I'm excited for my order, When will it arrive?

A. All orders placed should leave an email address at checkout. Email will be sent when order is confirmed and additional email sent when package has been sent out. This email can take up to one week and such email will produce tracking number to find shipping updates on USPS website or selected shipping service. Tracking may not be available for out of country customers. Please see shipping policy for more information on time frame.

 

Q. My package was lost or damaged in the mail, What now?

A. Once package has been paid for and sent from The Silver Artichoke and recorded received at USPS (or selected service provider), The Silver Artichoke cannot be responsible for the package. All claims will need be to be filed and taken up with USPS or selected shipping service provider.